We at eguru respect your privacy and take the issue of Internet privacy very seriously. By accepting
the eguru Terms of Service (as a user of eguru’s services), you explicitly consent to the collection,
processing, transfer, use and disclosure of any information, including personal information which you
provide to us as outlined in this Privacy Statement and agree that the terms not defined below have
the meanings set forth in the Terms of Service.
As eguru improves its services, we may modify our Privacy Statement at any time and for any reason without giving you prior notice. By accessing and using our Site and services following any such modifications, you agree to follow and be bound by the Terms of Service and Privacy Statement, each as modified from time to time. For this reason, we urge you to check here for updates from time to time.
In order to use this website, we request contact information, such as your name, email address, mobile phone number and additional demographic information. We use this information to contact users about the services on our site for which they have expressed interest and may also use this information as a user's sign-in information. We will not provide a user’s personal information to third parties without the consent of the user.
Services through the Site
Users provide information during the process of using the eguru service. We break down users of our service into two categories, Customers and Gurus (you may register as both a Customer and an Guru). Customers must provide financial information such as a credit/debit card number, name appearing on the card, CVV number and expiration date in order to pay for and use eguru services. Gurus must provide contact information, such as name and bank account details, in order to receive their payment from eguru. The information we collect from Customers and Gurus is to provide users with the best possible service. If we have trouble providing that service, we may use contact information to get in touch with the user.
Customer-Guru Communication Using the eguru Service
The main purpose of eguru is to allow registered Gurus to provide Customers with services that Customers need. eguru hosts live conversations, email exchanges and scheduling between Customers and Gurus through its web site. In the process, eguru does not disclose the phone numbers, email addresses or full names of its users, nor do we share this information among interacting Gurus and Customers. eguru does not screen or edit the content of communications between Customers and Gurus. Such communications are personal and private unless both parties agree to additional distribution. eguru keeps information relayed between the Customer and the Guru confidential. No other users of eguru have access to this information.
Your information is stored on servers located at multiple geographies governed by respective service providers. Despite preventative security measures taken by eguru, persons may unlawfully intercept or access transmissions or private communications and other persons may abuse or misuse personal information that they collect from our site. Accordingly, eguru is not liable for the improper release or misuse of personal information or private communications.
Correcting and Updating Personal Information
If your personal information changes or you no longer wish to use our services, please e-mail our Customer Support at firstname.lastname@example.org
Cancellation and Refunds
If you wish to cancel, reschedule or request a refund for a session then write to us at email@example.com